Refund and Return Policy
Please read carefully our refund policy
The Customer has the right to withdraw and may return the product within fourteen (14) calendar days from the date of shipment of the product. The 14 calendar day period for exercising the right of withdrawal is set from the day following the day on which the Customer acquires physical possession of the products. Your right to return the product only applies to products that are returned in the same original condition as you received them, which means that the items must be in their original condition, unused and unopened from their packaging, always accompanied by all security labels in place, in their original packaging and only if the package is accompanied by the payment receipt and bears the original labels, otherwise the money will not be refunded.
RETURN PROCEDURE
If you wish to return a product, please complete the return form that will be in your order box and send the package at your own shipping costs. Once we receive your request and your return is approved, we will process your refund.
You will receive a confirmation email informing you that the amount will be refunded within the next ten (10) business days of receipt of the returned product.
Pack and securely send the “return form”, a copy of the receipt and the item to the following address, within fourteen (14) calendar days of receipt of your goods:
Apiro cosmetics E.E
Athamantos 12, Athens
P.O 11853
Tel: 2112158654
Email: apirocosmetics@gmail.com
Returned items must be accompanied by a tracking number so that they can be tracked, as no refunds can be given for lost or undelivered items.
The buyer has the right to return or request a replacement, without any financial charge, for the product he purchased if:
1) He receives the product he ordered defective
2) He receives a different product from the one he ordered